![]() Customers may get frustrated understanding engineers or communicating their ideas clearly to them. The movie treats Tom and his job as a punchline in a way, but his role is actually very important for most real businesses that rely on engineers or programmers for their core products.Įngineers can have difficulty relating to customers, and often don’t have the time (or even willingness) to handle the logistics of interacting with them in the first place. One of those is the character of Tom Smykowski whose job is to “deal with the customers so the engineers don’t have to”. ![]() The cult classic movie Office Space is a scathing critique of life for software engineers in a cubicle farm, and it did get a lot of things right even if it didn’t always mean to. ![]()
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